Customer Service System
What is CSS
Novogene’s Customer Service System (CSS) is an online platform that streamlines online order and project management and provides access to all your sequencing projects in one easy-to-access place.Online order, view the sequencing projects, track progress, access reports,place task, collaborate with your team, and obtain other useful information. CSS is designed to make managing your projects intuitive and simple.
Why should I use CSS
Quick Order online
You can get quote and apply promotion code in one minute and check out immediately with PO or credit card.
Mange Project Real-Time 24/7
View the status and deal with the task end to end – from sample pickup to data release.
Share Project with Team
Shared functions to manage project/s with your lab members and collaborators via ‘My Team’
Use Novomagic for free
NovoMagic, a free cloud-based platform to supercharge your after-sales data analysis for publishing.